Curriculum Council Clients' Complaints Form.

Please complete this form to express your dissatisfaction with our products or services. Please note, fields prefixed with an asterisk (*) are required in order to submit your complaint.

Complainant Details
* Full Name:
* Full Address:
Home Phone Number:
Work Phone Number:
Mobile Number:
* Email Address:
Was an interpreter used?	Yes No
Any special circumstances?	Yes No
Area of Complaint
Service Delivery Please indicate matter of your complaint:
Rudeness		Mistake
Delay		Inefficiency
Failure to take action		Failure to reply to correspondence
Incorrect or inappropriate action		Failure to give reasons
Brief outline of complaint and suggested remedy:
Products Delivery
Brief outline of complaint and suggested remedy:
Note: For more information about making a complaint to the state government agencies see Complaints Information Site www.complaints.wa.gov.au Also the following Western Australian Government Agencies can assist with your complaint: The Ombudsman: The public also have the right to complain to the Ombudsman whose main function is to assist the people of Western Australia to resolve disputes with public sector agencies of the State and to help those agencies to be accountable for, and to improve the standard of, their administrative decision-making, practices and conduct. You can find the Ombudsman website at www.ombudsman.wa.gov.au or phone (08) 9220 7555. Persons outside the Perth metropolitan area can use Freecall 1800 117 000. Corruption and Crime Commission: Allegations of conduct that could be corrupt or criminal are quite distinct from complaints against a product or service and are not intended to be resolved via this process. Allegations of this nature must be reported to the Corruption and Crime Commission (CCC). The following are contact addresses for CCC. http://www.ccc.wa.gov.au/ Phone: (08) 9215 4888 Tollfree: 1800 809 000